My Local BestBuy!!

I am happy to report that I now have my laptop back. It only took about 2 weeks to ship to its maker, have them replace the cd/dvdr drive, and ship back.. but HEY when the the invoice says "$0 Balance Owed" who am I to complain.. I wish the maker would have cleaned it up abit.. because it came back dirtier then when it left.. but once again I cant complain.. What I can complain about is the service I received at my local BestBuy AGAIN!!! I get a call from the Geek Squad this morning, I answer the cell.. they hang up on me??? I get back to my office.. My Assistant tells me.. BestBuy called, and your laptop is ready.. *sigh*.. I just passed my local BestBuy.. So off I go to my local BestBuy... stand in line behind someone who wasnt quite sure she wanted to upgrade to Windows Vista.. but apparently had money burning a hole in her pocket.. because it was how much is this, and how much is that.. I get to the counter, I am asked "can I help you" indicating to me that this young man is ready to give me his undivided attention, YEAH RIGHT! Customer service is a dying art in this country.. His cell phone rings, and I have to stand there for 5 minutes and be told to hold on, while this young man relives his night out, and how durnk he got, and the fact that he was to drunk to get laid, by some willing girl he took home.. I then asked the man to lean alittle closer.. he did, I took the phone out of his hand, then told the caller.. He will call have to call you right back.. he is at work, and is busy with a customer... and I hang up the phone.. and place it on the counter!! Now the line of people that had formed behind me.. also waiting on Geek Squad begin to clap.. This young man, in disbelieve then turns to me and said "That was the rudest thing I have ever seen" I reply.. "You should have been on this end".. "Now can you please help me out here".. He then asks me "What the F**k can I help you with" "2 things.. I need to pick up my laptop, and I need to speak to your manager".. He disappears in the back for about 5 minutes.. when he returns.. His manager is by his side.. His manager turns to me and says "My employee here tells me you assaulted him".. WHAT??? EXUSE ME?? I have a line of people behind me that saw the whole thing.. but if I did, please by all means call the police.. but if your employee wants to call the cops, I will beat the hell outta him until the cops show up.. Did he happen to mention the fact he was on a personal call, on his cell phone about his drunken evening, and not getting laid because he was too drunk, and I was asked to hold on until he was done??? The manager then turns to this young man, and asked "is this true"?? I was very impressed, this young man acutally said.. yes this is true.. The manager did his best impression of Donald Trump.. and said "Your Fired" and even did the hand motion..Fired this kid on the spot.. Now I felt bad that this young man lost his job at this point, but this feeling fades away like a sunset when I leave the store and am confronted by him in the parking lot... which I kinda figured was coming.. This young man told me he should beat the hell outta me right here.. I told him if he really wanted to get his ass kicked, then I wouldbe happy to help him out.. I told him I hope you learned a lesson today son.. The customers that you put on hold, and dismiss... PAY YOUR SALARY!!!

Needless to say.. I prolly wont be going back to my local BestBuy.. Thats ok.. I wont shed a tear.. Ill just go 5 minutes further down the road.. and go to Frys.. They are cheaper.. and I already know Im going to be treated like crap when I go in there!!! :)